Refunding Credit Balances

From API Documentation

Refunds issue money back to customers.

To refund money from a customer's credit balance, the following happens:

• A refund is issue
• Funds (money) is given to the customer
• The customer's credit balance is lowered by the amount of the refund

To refund all or part of a customer's credit balance, you issue one API call, by

1. Creating a Refund object
2. Specify the Account Id of the customer
3. Specify the amount you wish to refund
4. Set the SourceType to CreditBalance

This can be done in a single SOAP call.

Sample SOAP

<ns1:create xmlns:ns1="http://api.zuora.com/">
  <ns1:zObjects xmlns:ns2="http://object.api.zuora.com/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns2:Refund">
     <ns2:AccountId>402892c72b9e3319012b9e34b88e0001</ns2:AccountId>
     <ns2:Amount>10</ns2:Amount>
     <ns2:SourceType>CreditBalance</ns2:SourceType>
     <ns2:Type>External</ns2:Type>
   </ns1:zObjects>
</ns1:create>